The day-to-day tasks required of HR managers in any company can make seeing the “big picture” challenging. If you’re getting stuck in the nitty gritty at work, here is a quick reminder of some HR best practices. Make sure you are doing (or not doing) these things and you and your employees will be positioned well for success:
1.) Provide workers with the real-time guidance and feedback they need to excel. Poor reviews, suspensions or terminations, should not come as a surprise. If a worker is blindsided by a poor review, it’s the manager’s fault. If a worker you manage is surprised by a negative scheduled review, it’s your fault.
2.) Don’t get stuck in the rut of office politics and gossip and you’ll be able to stay ahead of the game. If you have been working in management in the same company for three months and you don’t know who the duds are, you’re one of the duds!
3.) Put three pairs of eyeballs on every document before you publicize it.
4.) Don’t ignore the standards you set. When you do, you set a new standard, and it will be lower.
5.) When it comes to communications, when in doubt, over communicate. Keeping up with company news can be challenging for employees. Follow up and make sure news of personnel/HR changes is fully disseminated via a variety of media and communication channels.
6.) Never forget that HR is about people, not paper. Get away from your desk.
7.) Jump at the chance to hire people smarter than yourself. Too many weak managers are afraid of them.
8.) Always think like an owner of the company. Make decisions accordingly.
9.) Don’t micromanage or over-supervise. Hire capable people in the first place, and employ them according to their capabilities.
10.) Remember that at the end of the day, your job is to be a leader. You manage technology and processes. But you lead people.
11.) Study the lives of great coaches, great generals, and great leaders in all kinds of walks of life.
12.) It’s always best to plan ahead and adjust later. When you’re in leadership, be the one with a plan, but remember to be flexible, as priorities and goals can change quickly.
13.) Be decisive. It’s ok to ask subordinates at all levels what they think and to solicit their recommendations. But know when to make the decision and say “ok, here’s what we do.”
14.) Be forgiving. Everyone makes mistakes. Cut people some slack and remember it’s not the mistake they make, but how they handle it, that matters.
15.) Support future leaders. Look not just for leaders who get things done and deliver effective short-term results now, but for employees who mentor, coach and build future leaders within your organization. Focus on ensuring these employees are challenged and feel valued, and you’ll build an excellent pipeline of talent.