When you are getting started setting up your online profile with Tuition.io, you can either link your loan accounts automatically or manually upload your data. To have us link to your ACS accounts, you will need to provide your login credentials for your loan servicer.
If you have student loans through ACS and have forgotten your user ID or password or haven’t registered yet for online access to your ACS account, follow these steps to retrieve or set up your information and link your loans today!
Visit the ACS Website
Visit the ACS website and choose How to Register, Forgot Password or Forgot User Name and Password.
If you forgot your user name
Follow the Forgot Password link to the next page and enter and confirm your social security number and enter your password. Click GET USER NAME.
If you forgot your password
Follow the Forgot Password link to the next page and enter and confirm your social security number and your user name. Click GET HINT to see the hint you set up when you established your account. Fill in the answer and the email you listed when you set up online access and click SET NEW PASSWORD.
If you forgot both your user name and password
Follow the Forgot User Name and Password link to the next page. Enter your social security number and the email listed on your account. Click GET HINT and when the hint pops up, type in the answer and click GET USER NAME AND PASSWORD.
If you need to register for online access
Follow the How to Register link to the next page. Enter and confirm your social security number. Enter your date of birth, zip code and select and enter a User Name. Select and enter a password and confirm it. Enter and confirm your email address.
Select a security question and enter the answer. This will become your hint in case you forget your user name or need to reset your password. Click CONTINUE. Complete the rest of the required information to finalize your online registration of your private student loans.
Once you’ve retrieved the information you need or you’ve set up your account, go back to Tuition.io and link your private loans!
If you have more questions about setting up your account with Tution.io, check out our FAQ page or send an email to firstname.lastname@example.org.