How to Retrieve Your Loan Data from AES
September 26, 2013

To get the most out of your Tuition.io experience, linking your private student loans to your profile is recommended. Alternately, you can manually upload the data. To have us link to your AES accounts, you will need to provide your login credentials for your loan servicer. 

Retrieving AES loan data

Image source: AESSuccess.org

If you have student loans through American Education Services (AES) and have forgotten your user ID or password or haven’t registered yet for online access to your AES account, follow these steps to retrieve or set up your information and link your loans today!

AES private student loans

Image source: AESSuccess.org

Visit the AES Website

Visit the AES website and look to the Account Access area and select Reset Password or Forgot username or Create account.

Retrieving AES loan data

Image source: AESSuccess.org

If you forgot your username

Click on Forgot username and follow that to the next page. Enter either your account number or social security number and email address associated with the account. Click Continue. You will be asked to answer additional questions or pass security challenges before your username will be provided or sent to you.

AES private student loan access

Image source: AESSuccess.org

If you forgot your password

Click on Reset password and it opens a pop-up window with instructions. Enter your username in the account access area, click Sign In and on the next screen click Forgot your password. Complete the requested information and you will be sent a temporary password.

 Register for online access with AES

Image source: AESSuccess.org

If you need to register for online access

Click Create account and follow that to the next page. Enter your first and last name, date of birth, account (or social security number) and email address. Read the terms and conditions and then click the box saying that you have read them and agree. Click Continue. Complete the remainder of the process, provide whatever additional information is needed and you’ll be ready to go.

Once you’ve retrieved the info you need or you’ve set up your account, go back to Tuition.io and link your private loans!

If you have additional questions about setting up your account with Tution.io, check out our FAQ page or send an email to contact@tuiton.io.