How to Retrieve Your Loan Data from Discover
September 26, 2013

When you are setting up your online profile at, you can choose to either link your loan accounts automatically or manually upload your data. To let us link to your Discover student loan account, you will need to provide us with your login credentials for your loan servicer. If you have student loans through Discover and forgot your user ID or password or haven’t yet registered for online access, follow the following steps to retrieve or set up your information and link your loans today! 

Discover private student loans

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Visit the Discover Website

Visit the Discover website and choose Forgot User ID/Password or Register Now.

Discover private student loan access

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If you forgot your username or password

Click Forgot User ID/Password and follow it to the next screen. Enter your date of birth, social security number and email. Click Continue. You will need to answer security questions to verify your identity and retrieve your information or reset your password.

Access Discover student loan data

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If you need to register for online access

From the sign on screen, select Register Now and follow it to the next screen.

Discover student loans

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Step 1 Create your account

Select a User ID and password and confirm your password. Enter your first name, last name and middle initial. Enter and confirm your email address. Enter your date of birth and then enter and confirm your social security number. Proceed to the next section.

Set up Discover account access

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Step 2 Create your security questions

You will need to select three security questions. Each gives you a drop down list of eight questions to choose from. Pick your questions and enter your answers. Proceed to the next section.

Create Discover loan access

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Step 3 Privacy and verification

Indicate whether you would like Discover’s system to remember the computer you are using to sign up for your account. If this is a public computer or one that many people use, DO NOT click the box! If you are comfortable allowing access, clicking the box means there will not be a challenge question presented. Enter the name for the computer if you are checking the box. Type in the verification code. Click Continue. Complete the required information and you should be granted instant access to your Discover student loan account.

Once you’ve retrieved the information you need or you’ve set up your account, go back to and link your private loans!

If you have additional questions about setting up your account with, check out our FAQ page or send an email to