When you are setting up your online profile at Tuition.io, you can choose to either link your loan accounts automatically or manually upload your data. To let us link to your Mohela student loan account, you will need to provide us with your login credentials for your loan servicer. If you have student loans through Mohela and forgot your user ID or password or haven’t yet registered for online access, follow the following steps to retrieve or set up your information and link your loans today!
Visit the Mohela Website
Visit the Mohela website and choose Need Help Logging In or New Borrower Account.
If you forgot your password
Click Need Help Logging In and follow it to the next screen. Click I forgot my Password. Click Password Hint.
Enter your USER ID and click Submit. Your password hint will be displayed. This should help you recall your password. If you still can’t remember it, click Forgot Your Password.
Enter your User ID and click Submit. On the next screen you will be asked to enter your social security number or student loan account number. You will be presented with some verification questions you must answer correctly. Once your ID is verified, you will be allowed to select a new password.
If you forgot your username
Click Need Help Logging In and follow it to the next screen. Click Forgot Your User Name.
On the next screen, enter your student loan account number or social security number. Click Submit. You will have to answer verification questions on the next screen. After answering two questions correctly, your user ID will be revealed to you.
If you need to register for online access
From the sign on screen, select New Borrower and follow it to the next screen.
Enter your social security number and date of birth. Select a User ID and password that meet the listed requirements. Confirm the password and select a password hint. Read the notices and click the box to confirm that you read it. Click Continue. Provide any additional information that is requested and your access should be processed on the spot.
Once you’ve retrieved the information you need or you’ve set up your account, go back to Tuition.io and link your private loans!
If you have additional questions about setting up your account with Tution.io, check out our FAQ page or send an email to email@example.com.