To get the most out of your experience with Tuition.io, you should either link your private student loan accounts or upload your data. To have us link to your Nelnet accounts, you will need to provide your login credentials for your loan servicer. If you have private student loans with Nelnet and don’t remember your user ID or password or haven’t yet registered for online access with Nelnet, these steps can help you retrieve or set up your information and link your loans today!
Visit the Nelnet Website
Visit the Nelnet website and choose Forget Username, Trouble Logging In or Create an Account.
If you forgot your username
Follow the Forgot Username link to the next page and enter your social security number, date of birth and email address. Click Request Username to retrieve your info. You may have to answer a security question. If so, enter the correct answer and click Continue.
If you forgot your password
To retrieve your password, from Nelnet’s home page enter your User Name and click Log In. On the next page, click Forgot Password. You’ll be asked to enter some additional information to confirm your identification and then you will be asked to enter a new password, confirm it and click Continue.
If you need to register for online access
Click Create an Account. Enter your social security number and date of birth. Create a user name and password and then re-type your password. Click Continue. You will be asked to provide some additional information to ensure the security of your account. Once this is complete, you will be registered and will have the credentials you need!
Once you’ve retrieved the information you need or you’ve set up your account, go back to Tuition.io and link your private loans!
If you have additional questions about setting up your account with Tution.io, check out our FAQ page or send an email to firstname.lastname@example.org.